Possible reasons for login failure:

Cookie and/or Javascript is disabled

Most login failures are the result of Cookies and/or Javascript functionalities being disabled on your browser. To ensure successful login and access to our members-only services, please enable the Cookies and Javascript settings on your browser. You can check your current browser settings by following the detailed instructions below.

• Cookies Settings
• Javascript Settings

Cookies Settings

Microsoft Internet Explorer 6.x

1. Open browser and select [Tools] on tool bar
2. Select [Internet Options]
3. Click on [Privacy] tab
4. Set default value to [Medium], which allows your browser to accpet cookies. Point-and-drag your mouse to set your preference. If you select [Customize], click on the [Advanced] button and select the [Accept Cookies] option.
5. Click [OK] to complete settings
6. Close and restart your browser to enable settings

Javascript Settings

Microsoft Internet Explorer 6.x

1. Open IE browser
2. Select [Internet Options] on tool bar
3. Select [Security] -> [Custom Level]
4. Enable [Active Scripting] under [Enable]
5. Click [OK] to complete settings
6. Close and restart your browser to enable settings

Top